I have a 2023 FLSB Sport Glide and I want to upload a stage 1 tune. I purchased the SE Pro Street Tuner and I can connect via Bluetooth to the app on my mobile, but I get an error message each time I open the tuner part of the app - "Internet is not connected", then "Calibrations not available, Check for updates". Everything else in the app works fine, I have a good connection and can see the bikes VIN, read error codes (I don't have any), there are no updates available for the app, etc. I have tried different internet connections and using mobile data on my phone with same issue. 

I don’t use a Street Tuner but I have experienced similar problems with other software when I was running a VPN.  If you are, try turning it off then reconnecting everything afresh without the VPN.

Additional to VPN some antivirus software can screw things up, to the point that you need to switch off the antivirus, uninstall all the software, reinstall the software and do all the updates available, not had it happen personally but I've seen other complaints on yank forums.

I have not had this particular problem myself.

Are you able to access the stage 1 file from the net and copy it into a folder on your computer?  Then use the tuner to load it from your computer rather than trying to load from the net.

Any ideas where I could find the tune file to download? I tried searching for it but had no luck. This would definitely work if I could find a downloadable version of the file.