Generally included in purchase?
Well over the years since 1995 I have bought many new Harleys.
I was never concerned about "warranty" personally , so the bikes (almost) never went back to the dealer.
Last thing they did for me was the PDI. I did 100% of the servicing from day 1. First 3 hole oil change at 500 K's , next at 2,000 K's.
I did all the servicing from day 1 onwards. Over the years I had very very few "warranty" issues.
On a 2000 Deuce a failed speedo sensor , replaced by the dealer Frasers no issues.
On a 2013 CVO Breakout an "always on" sensor light , some ABS furphy , fixed by Perth HD ( after a bit of "please explain to them" from HD Oz.)
BUT these days I think maybe "warranty" has been tightened up. Last NEW bike I bought was in 2008.
but $400 + for the first service , gimme a break. Not of my moolah !
I had my first service on my 18 street glide special done here in campbelltown at a HD dealer...cost 360...now I have bolt covers on my motor and not one was removed when I picked the bike up I asked what gets checked...the answer was just critical fastners...i thought every nut and bolt should have been checked for that price...
An included 1st service to do all the stuff shady suggests could potentially save the dealer / HD thousands in warranty claims / heartache with the brand in the long term.
I would give em $400 as that the first service... and ONLY Service that the deal would do. From then on its home services.
So if anything happens after 6000klm on your bike your on your own...
Your bike needs to go to them every couple of years or at least someone who has the right equipment to change the brake fluid. My understanding is the ABS unit doesn't like old fluid and can cost a lot if its not changed.