Gents i have been mentioning the piss poor service for some time now from HD Aust

Gents i have been mentioning the piss poor service for some time now from HD Aust

Nutty you seem to know more about the status of the recall than anyone. I took delivery of my used 2017 RK from Gold Coast Harley who delivered it to Melbourne for me. It arrived today. I checked with the dealer before I bought the bike and asked if there was any recall on my bike. He ran the VIN while I was on the phone (so he says) and told me it was all clear. Your post is the first I have heard of the clutch recall.  So I checked  my VIN against the ACCC Product Recall list and sure enough it's on the list.
Bastards. Clearly its an industry wide recall, and every dealer in the world knows about it. So clearly Gold Coast Harley have been fraudulent in their deceit. 

I have written to them and told them think I have a case to either get a full refund under cooling off provisions. And asked them to arrange a full service with a dealer in Melbourne to fix the recall. But from what I understand you are saying is that it may be a week or two before dealers even get the part, if at all.

Here is how the ACCC describe the risk "If the part is not replaced, this may lead to a loss of vehicle control, and the vehicle is unable to disengage when started in gear, first shifted into gear or stopping" 

Doesn't inspire confidence in taking a chance on it . What was the situation for you when your clutch stopped working?

Nutty you seem to know more about the status of the recall than anyone. I took delivery of my used 2017 RK from Gold Coast Harley who delivered it to Melbourne for me. It arrived today. I checked with the dealer before I bought the bike and asked if there was any recall on my bike. He ran the VIN while I was on the phone (so he says) and told me it was all clear. Your post is the first I have heard of the clutch recall.  So I checked  my VIN against the ACCC Product Recall list and sure enough it's on the list.
Bastards. Clearly its an industry wide recall, and every dealer in the world knows about it. So clearly Gold Coast Harley have been fraudulent in their deceit. 

I have written to them and told them think I have a case to either get a full refund under cooling off provisions. And asked them to arrange a full service with a dealer in Melbourne to fix the recall. But from what I understand you are saying is that it may be a week or two before dealers even get the part, if at all.

Here is how the ACCC describe the risk "If the part is not replaced, this may lead to a loss of vehicle control, and the vehicle is unable to disengage when started in gear, first shifted into gear or stopping" 

Doesn't inspire confidence in taking a chance on it . What was the situation for you when your clutch stopped working?

Get used to lying and cheating now you have a HD with the dealers. 

Any did their customers get properly compensated?

Gents i have been mentioning the piss poor service for some time now from HD Aust

Nutty you seem to know more about the status of the recall than anyone. I took delivery of my used 2017 RK from Gold Coast Harley who delivered it to Melbourne for me. It arrived today. I checked with the dealer before I bought the bike and asked if there was any recall on my bike. He ran the VIN while I was on the phone (so he says) and told me it was all clear. Your post is the first I have heard of the clutch recall.  So I checked  my VIN against the ACCC Product Recall list and sure enough it's on the list.
Bastards. Clearly its an industry wide recall, and every dealer in the world knows about it. So clearly Gold Coast Harley have been fraudulent in their deceit. 

I have written to them and told them think I have a case to either get a full refund under cooling off provisions. And asked them to arrange a full service with a dealer in Melbourne to fix the recall. But from what I understand you are saying is that it may be a week or two before dealers even get the part, if at all.

Here is how the ACCC describe the risk "If the part is not replaced, this may lead to a loss of vehicle control, and the vehicle is unable to disengage when started in gear, first shifted into gear or stopping" 

Doesn't inspire confidence in taking a chance on it . What was the situation for you when your clutch stopped working?

Ford got done for their auto trans

Nutty you seem to know more about the status of the recall than anyone. I took delivery of my used 2017 RK from Gold Coast Harley who delivered it to Melbourne for me. It arrived today. I checked with the dealer before I bought the bike and asked if there was any recall on my bike. He ran the VIN while I was on the phone (so he says) and told me it was all clear. Your post is the first I have heard of the clutch recall.  So I checked  my VIN against the ACCC Product Recall list and sure enough it's on the list.
Bastards. Clearly its an industry wide recall, and every dealer in the world knows about it. So clearly Gold Coast Harley have been fraudulent in their deceit. 

I have written to them and told them think I have a case to either get a full refund under cooling off provisions. And asked them to arrange a full service with a dealer in Melbourne to fix the recall. But from what I understand you are saying is that it may be a week or two before dealers even get the part, if at all.

Here is how the ACCC describe the risk "If the part is not replaced, this may lead to a loss of vehicle control, and the vehicle is unable to disengage when started in gear, first shifted into gear or stopping" 

Doesn't inspire confidence in taking a chance on it . What was the situation for you when your clutch stopped working?

Get used to lying and cheating now you have a HD with the dealers. 

Do I trust the dealer when he tells me the recall was done on the bike on the 3/1/19 and sends me the receipt from Morgan and Wacker or do I assume that the recall was the second attempted fix and that like Nutty said the US headoffice is saying that the third fix isnt out until later this month.?

Nutty you seem to know more about the status of the recall than anyone. I took delivery of my used 2017 RK from Gold Coast Harley who delivered it to Melbourne for me. It arrived today. I checked with the dealer before I bought the bike and asked if there was any recall on my bike. He ran the VIN while I was on the phone (so he says) and told me it was all clear. Your post is the first I have heard of the clutch recall.  So I checked  my VIN against the ACCC Product Recall list and sure enough it's on the list.
Bastards. Clearly its an industry wide recall, and every dealer in the world knows about it. So clearly Gold Coast Harley have been fraudulent in their deceit. 

I have written to them and told them think I have a case to either get a full refund under cooling off provisions. And asked them to arrange a full service with a dealer in Melbourne to fix the recall. But from what I understand you are saying is that it may be a week or two before dealers even get the part, if at all.

Here is how the ACCC describe the risk "If the part is not replaced, this may lead to a loss of vehicle control, and the vehicle is unable to disengage when started in gear, first shifted into gear or stopping" 

Doesn't inspire confidence in taking a chance on it . What was the situation for you when your clutch stopped working?

Mossy, they serviced my bike (warm) and I rode it home. Next morning I roll it into the driveway to start it (in neutral). I went to take off and the clutch was stiff, I squeezed a tad harder and the lever went to the bar. Split slave cylinder diaphragm. The clutch-pack was glued together. I tested the oil they'd put in the primary...80W @ 27C, WTF.

Don’t despair and give up nutty. More to the brand than that!  

Totally sympathise with you blokes on these problems with the latest Harleys.  Once you start adding bells and whistles, the chances of something going wrong increases but the Dealers and the Manufacturer should step up and resolve without the bulltshite.  By the way, I do love my evo's........

Totally sympathise with you blokes on these problems with the latest Harleys.  Once you start adding bells and whistles, the chances of something going wrong increases but the Dealers and the Manufacturer should step up and resolve without the bulltshite.  By the way, I do love my evo's........

Totally sympathise with you blokes on these problems with the latest Harleys.  Once you start adding bells and whistles, the chances of something going wrong increases but the Dealers and the Manufacturer should step up and resolve without the bulltshite.  By the way, I do love my evo's........

Hardly "bells and whistles" Evo, my M8 is no different to your evo in the gearbox and primary. The MoCo were successfully making hydraulic clutch versions back in the evo and TC era. Current problems are down to shitty engineering, an inept generation of engineers and a hopeless pre-production testing regime. It's bloody disappointing because out on the open road a M8 shits all over its predecessors. 

It is funny that all Vrods from 2002 had hydraulic clutches that worked (still do) fine. Why did'nt HD just use the same arrangement when the airheads went hydraulic?