Interesting insurance issue

  • JFE
    JFE
    6 years ago
    Saw this in The Australian Newspaper today, page 37.
    AAMI recently approved replacing all new body parts/chassis for a damaged 12 month old Prado, presumably because it was cheaper than replacing the car altogether. Makes you wonder what the owners views are.

    Toyota says they don’t have to honour new car warranty unless repairs conducted by Toyota-approved repairer (it wasn’t). Resale value may be questionable too.


  • robots
    robots
    6 years ago
    "replacement of the whole bodywork onto a new chassis frame"
    just that needs further investigation

    the "client" needs to sit down with a dictionary and the PDS and read it a few times and it will tell them where they stand with insurer/contract.

    the "client" should first be going to AFCA (FOS) unless they have received specific instructions from insurer regarding seeking legal advice.