2018 CVO Limited Sena Boom Audio Issue

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2018 CVO Limited Sena Boom Audio Issue

Lanoseal
6 years ago

I received my bike back last week, after having a discussion with the Service Manager I was told that he can not fix the problems I have been experiencing with the Boom Audio Sena Interface.
To say I am disappointed in the bike is an understatement; I brought the most expensive Model made by Harley Davidson and thought it was their Flagship or Marque Model.

I have had the bike for about 6 months and only managed 4K Kilometres, it is not as pleasurable to ride as I would have hoped.

The problem:

There is continual wind noise through the heads sets, this problem was identified and reported within a week of taking delivery of the bike.

It appears to my untrained eye that the SENA side on the system is live and will not disengage. The rider and pillion can still communicate through the headsets once the bike ignition is turned off. Also on a number of occasions the headset will not paired correctly with the bike on startup.

When the Headsets have not paired correctly I have tried turning off the headset and reconnecting but have had no joy. The only way to restart the Boom Audio is too turn the bike off and on. This is not an option when travelling in a group of other bikes.

Once I have reached the destination I have been able to restart the bike and Boom Audio thus re-pairing the headsets. On a number of occasions this has not sorted the issue. On occasions the rider’s headset hasn’t paired and not the pillion or visa versa. Communication between the rider and pillion is not functioning as expected during these issues

Only on one occasion has the Sena Communication system worked correctly (in my opion) and that was a, 30minute ride from home to Cleveland. Upon restarted the bike to return home the wind noise and interference returned.

This wind noise is not the Harley Intercom activating

Has anyone got any Ideas?

Dave
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mickle
6 years ago

Sorry cant help, mine works fine, and very easy to set up.

STEAMER
6 years ago

Dave, a mate has a 2017 M8 Street Glide special and has had plenty dramas with his Sena intercom set up, almost 6 months of trouble, I had a lot of trouble with not getting signal from mother board ( main part) to helmet set up. They changed the Headsets in helmet but same crap, In the end they replaced the Radio or main part on bike,

98fxstc
6 years ago

Don't know anything about it but you might get something from this

http://harleytechtalk.com/index.php?topic=100255.msg1219491#msg1219491
http://harleytechtalk.com/index.php?topic=85470.msg963700#msg963700

Topics

2018 CVO Limited Sena Boom Audio Issue

2018 CVO Limited Sena Boom Audio Issue

Lanoseal

mickle

STEAMER

98fxstc