Went to Harley Davidson in Scottsdale today to grab a poker chip for a friend, must have walked past 30 bikes before getting to the door, they continued on the inside.

Yep, they could sure learn something over here.

Soapy, love it, as Lofty mentioned we need someone to front and centre similar experience for customer. Not, "I"ll get back to you on that"!

its all about service,our 2 salesmen at work[ jd dealers]are getting heaps of sales at the moment and customers tell me in the field,thats its the fact that the blokes do get back to  them,in a good time and with a rock steady good price that the deals are good to them .....then we have to find the tractors to fill the orders.years back we crawled all over a s/h troopy and the sales blokes watched from inside,after 20 minutes of our " inspecting"the unit from top to bottom, a sales bloke came out and asked if we were after a 4x4....not real quick/bright and no sale from us, asked for a test drive..but not offered.

Cool visited several stores inUSA and Canada and even the worst was better than our best !

Richardson's in Tassie would have to be the best Aussie Dealership I have come across

Every dealership go that little bit extra to make it a great experience, no matter what your in there shop for, even if to get out of the rain for a free coffee and a doughnut, they are glad you stopped off.

Second on that about Richardson's in Tassie, and more recently, Bike Works in Adelaide, the one on the left heading down South Road, heading towards Melbourne.Really nice helpful people.