Haven't been on here for a while  so it's probably been discussed already . Just ordered my self a shotgun shock air ride system for me 2008 Softail custom directly from shotgun . I've heard great things about there product and service , anyone delt with them before and running them cheers.

Did a post a while back on install and comments if you were interested. Type in Shotgun in "Search" and all forum feedback is there on that subject , or you can look at 2001 Heritage rebuild in the Softail forum.Good product, great people to deal with!

Thanks mate yeah I'll do that 

No one I mean no one offers a service and customer care like they do. I recently had an issue with the switches after 2 years on the bike, Jessica Keneddy said she will immediately send out a new switch harness. They care about their customers even far down in oz and they offer a lifetime warranty, what more can one want. You can buy their shocks knowing that even in 10 years time they will still talk to you and help you out. Anyone know any other concern offering such exceptional service? I dont.

+1 on that, Volvi!. Unequalled customer service and great bike people as well.

Cheers blokes thanks for the replays can't wait for them to arrive to fit them

Hey duckman let us know how it all goes i am also in the process of ordering the shock for my Deluxe. I emailed the company through their website last week
but so far no reply??? Does anyone know of a direct email address to JD or is it just a case of sit tight and wait?

shotgunshock@yahoo.com

G'day David. This is the email I used to contact JD. He was always very prompt, unless they had a gig on at Sturgis or one of the big Yank bike shows.
 

Hi I had an issue witj a pair shotgun shocks and contacted JD on HD Forum usa site and got a good and promt response from him

Thanks guys ill give both of those option a crack

I am yet to hear back from them so fingers crossed wana try and buy the shock before the Aussie dollar starts dropping again not thats its crash hot right now either

I will David there on there way here , when they arrive I'll fit them and fill you in . With the contacting they got back to me straight away with email I dealt with Jessica she was awesome to deal with she even dropped the price to 1400 from 1500 usd delivered to Melbourne , even thru in a shotgun tshirt , just told me it would be a 3 to 4 week wait cause they have big demands at the moment cheers .

Dave received and fitted them there bloody unreal to deal with and the product works really good . How did u go did u get in touch with them ?

Got mine in the mail today came really well packaged and so far looks really good. The unit seems very sturdy and well built you can deffinately tell its good quality. Even got the free tshirt, now for the install....

JD & Jess,
excellent to deal with.
Shock takes a little time to sort out, but when you do it's a sweet ride.
Not cheap though, cost me $1300 USD a year ago.

So i have everything fitted on the bike, checked and rechecked that all lines had no kinks and are connected as per instructions, white to white and green to green.
When i hit the switches the compressor turn on it has power but im not getting in compression and the bike remains bottomed out.
Anyone have and trouble shooting tips? The only thing i can think of are those little red caps in the compressor unit. Am i supposed to take those 2 red caps off?

Are you holding both switchs up together.

 

 

Yep holding both witches up thaught the first timethe compressor would need some time to fill so held them up both for about a minute still nothing.
The compressor sounds like its working it even sounds like it releases a little bit of air.
The first time i cranked the system up one of the red caps popped off but ive since put that back on