As somebody said in a previous post the staff are dictated by management which is true. When I started there Ryan Kelly was in charge of HD sales and Alex was the workshop manager who was also my immediate boss. Both top blokes and would work for either of them any day.

Within a couple of months of being there they both left and also another senior manager left as well plus sales people left who had been there for over 10 years. I stuck it out in the service dept for about six months and it just got worst and worst every day so I told them to bash it up there arse. I went back to the construction industry for a while and just about to start a new job with Allwater on Monday.

end of rant.

Huge opening day for Bikeworks . At least 7 new bikes sold .

I would have thought most, if not all prices would be fixed across the franchises.

Of cousre trade in could be different, that depends on who wants your business more.

A second shop may make the other o e pull their socks up, thats if anyone goes back there.

At least now we have a choice .

But has i've been told many a time in PS Harley don't deal ,, see if they (P. S ) deal now they have opposition .. What were the prices in bike works , were the new harleys on speciel or same price has PS .

I recently had work done to my bike at Bike Works, great customer service & pricing, definitely will be doing more business with them again.

Called in today for a fund raising sausage sizzle . Blown away with how many people there . Car park full , and inside full as well . So many new bikes with sold signs on them . Before they opened , we had to go to HH . Now it seems everyone want,s to go to Bikeworks .

Called in there this morning as well. Place was buzzing. Think they have done well and picked up a big following. Talked to some Vic visitors there this morning and they had been to the "other" one yesterday and said wtf they were rude to us in there. Walked in here and everyone said hello and they couldn't beleive how busy it was. I called in tere Thursday to book in for a service and everyone said hello and asked how the new bike was going. Good customer service makes a huge difference.

Totally agree, Graz. The 2 dealerships are chalk and cheese. Had the Fatty serviced a week ago, and you are greeted like an old friend, even though I didnt end up buying from them. The clincher for me, is that Steve ,their detailer, had the bike immaculate when I picked her up. Small things lead to great associations. A big thumbs up to ABW from me!

I phoned both for a new rear tire and fitting, HH were $45 cheaper
both phone manner were good and wanted to do the job, BW would fit me in if they had time and HH booked me in
I have been in both shops and I think they were as helpful as each other
it is much a muchness kind of thing on the day

^^^

Except for the price ?

Is your name Rockafella ?

FFS ...

I really should desist in trying to engage in all folk on the forum.

Some are just past stupid !

i get the price is the difference

What is the Rockafella bit?

Thx Pauly ...

Your fingers are quicker than mine.

Sorry for the confusion Soapie ...

OK
I am not a Rockafella as I had to take the cheaper option and save $45, I am but poor country folk and not up in the ways of you educated people

yet I do get they same service from both dealers

Soapie ...

'Poor Country Folk' don't have rights to frugality.

You seem to have a chip on your shoulder.

You're a troll, mate. After you hijacked my thread, I saw your (unwanted) efforts on other threads like this one.
As I said, take your own advice....

 

Exactly.

It's sorta like life in general Kustomtown.

One second guess' one's self, regarding the effort required ...

I have decided you are not worth the effort ....

Now if you just crawl back under your rock and stop hijacking threads, the forum can return to normal.