Had a set of freedom declaration pipes replaced under an insurance claim.

They hadn't even done 70k's and the brackets holding the heatshield came off. Poor quality control only 2 welds out of 8 welds had penetrated.

Supplier refuse to replace only repair.

Love the look of them but after poor customer service will never  buy them again. Will sell them and go back to bassani's.

Will also not be buying from this supplier again

Ive had 2 pairs of them and never had any problems what so ever mine are the sharp curce radius and done 16000 km on my dyna.

The "Decaration Turnouts" on my CVO Breakout seem to be holding up well , but I'll be watching them now !

What I do like about them is they are "quieter" than V&H , and no-one else has them around here ( Perth WA )

As True Duals , they have been harder to tune compared to some I have worked on.

Daresay you can't have everything !

I had about the same out of my last set but refuse to buy them or buy from that supplier again due to poor customer service.
I deal with auto parts so have to deal with warranties from time to time and have never knocked any back except if it was abuse and sometimes you know it's the customers fault but you still replace it or give them a refund. That's why my customers have all followed me to another store. Plain and simple it's called customer service

by the sounds of it you have not been treated as you should and it will eventually catch up with him if that's the way he does business.

I have freedom amendments on my breakout and love them

One of the local independent shops here says the same thing about freedom pipes - welding is very poor as is general quality. A shame as they make some nice lookin pipes a bit different from the usual.

Bloody 3 weeks now and was told yesterday atleast another week away. Am really fucking getting pissed of with dealer and will never deal with him again. Make matters worse they are a forum Sponsor

I've had 2 set's, the Outlaw which was great and now I have the Union which I also like however I'm reluctant to recommend Freedom pipes as when the Union set arrived the o2 sensor for the front was completely in the wrong place. I rang the manufacturer in the US to check and he said no way could that happen so I forwarded them a photo. They wanted me to then return the pipes to Rollies but I'd waited long enough so I corrected the issue myself and then had the down pipes ceramic coasted.

Also the quality of the chrome isn't the best imo, you really have to be careful cleaning/polishing them up as they mark real easy.

What I really like apart from the look though is the ease at which it is to tune (unlike V&H) as well as the great sound which isn't stupidly loud but has a nice deep growl.

ive got them on my 96 S&S  flogged like i stole it..  never a drama.. infact my rear mount weldment snapped , the pipes are still perfect...  BUT... shitty aftersale  and lack of reguard for warantee after the sale is made  SHITS ME TO TEARS..  about time retailers lived up to their responsibility  and they can claim back to the manufacturer..

  but untill we stand collectively this shit will keep happening..

My boss had new racks fitted by the Jeep dealer.. genuine Jeep racks  and they fell off the next day..  Jeep basicly told him to get fucked  lol..  lost his racks and his surf board.

wankers

id smash the till  and take my money back..

i wont get burnt by thieves

A customers product breaks down after seven years and wants it repaired under warranty as he's only had it "Two Years". I didnt repair it under warranty, but gave him a good price even though he lied to me. Typical story.
Theres Pricks on both sides of the counter.