Dealer selling ethics - HD1 or HD5 information

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  • Rans
    Rans
    12 years ago
    Hey retroman, what is the go with the 5HD imports then mate??? Will they still service them but not the 1HD's???
    Fuck I'm confused if they will service a 5HD import but not a 1HD....
    Don't really know what else to say mate.... Just seems like a load of bullshit..
    Surely HD Australia would have to help out if the shit hit the fan, as I suppose at the end of the day they are allowing them to be bought in to the country are they not????

    Rans
  • hquick
    hquick
    12 years ago
    If I had ECM issues with my 'Grey'....I'd just grab a new one from the US. Still cheaper than paying the ridiculous prices HD Oz dealers demand.
  • Soapbox2627
    Soapbox2627
    12 years ago
    It has to be a across the board thing about telling the truth, if dealers would pass on the correct imformation, and truthfull imformation.

    it seams that a dealer honesty is out the window for a sale,

    I went to Adelaide last week with a coupl friends so she could have a sit on a sporty as she wanted to have a try before the buy. Tha dealer done a good job in showing the differant bikes and accesories, right up untill the clanger, HD price. did you know because of the parity with the green back the prices are down for sporties and will/could go up when our dollar loses to back under the US$

    I showed her the prices from last year to this year and mentioned how wrong he was as sporties had infact gone up in price. He was after a sale, she is still interested in a sportie but may go to Melbourne to buy one.
  • Bonkerz
    Bonkerz
    12 years ago
    This is the kind of shit the ACCC is meant to jump on. Big business can't piss and moan for globalisation and free trade etc, stock their shelves (and stuff their pockets with wads of cash) because of it, then complain again because not everyone in the public is stupid enough to get ripped off anymore.
  • Auldy
    Auldy
    2 years ago
    Hi All
    I have had numerous bikes over the years and the last Harley I had was a 2014 5HD Street Glide. I have had other bikes since this and recently purchased a 2014 1HD Tri Glide Ultra on a private sale at a reasonable price.
    I already knew going into the purchase it was Grey Important that is currently complied and registered in NSW.
    I would expect any person purchasing a 1HD model to be informed by the selling dealer or private owner the the bike is a 1HD Grey Import.
    My Tri Glide is naturally out of warranty and I really don't give a flying fuck if it is a 1HD or 5HD, it's still a Harley Davidson. The 1 or the 5 doesn't make it an inferior product but as the world is today, everyones bottom line seems to be πŸ’° money. I am happy to carry work and maintenance myself, I purchased the trike to be happy and ride. I can't work out why dealers have to carry on like spoilt fuckin school kids about servicing the 1HD or selling parts etc, they really need to get over themselves and support the HD Brand.
    I can't work out if they're on a power trip, primadonnas or just misery arses. At the end of the day it is a HD product, irrespective of where it comes from.
    Just my 2 cents
    Keep your fluids up 🍻 guys in this warm weather
    Cheer πŸ‘πŸ»πŸ»
    Auldy 
  • fatbat
    fatbat
    2 years ago
    I’ve not heard of dealers knocking back work on 1hd grey imports. They make a lot of money on service and parts so that’s surprising if any dealers are doing that. In any event, most people are better off maintaining bike themselves or finding a good independent harley specialist. I do minor stuff myself but otherwise leave any decent work for a Indy tech 
  • OlChesnut
    OlChesnut
    2 years ago
    I've got a 1HD and I've taken it to the local dealer at least once for servicing.  They never raised any issue about it being an import vs a local delivery.  I'm surprised any dealer would complain about it.  I remember around 2011 when the Aussie dollar was unusually high against the U.S dollar, many dealers were selling U.S delivered bikes. 
  • paulybronco
    paulybronco
    2 years ago
    Quoting Auldy on 25 Dec 2021 11:13 AMedited: 25 Dec 2021 11:42 AM

    Hi All

    I have had numerous bikes over the years and the last Harley I had was a 2014 5HD Street Glide. I have had other bikes since this and recently purchased a 2014 1HD Tri Glide Ultra on a private sale at a reasonable price.
    I already knew going into the purchase it was Grey Important that is currently complied and registered in NSW.
    I would expect any person purchasing a 1HD model to be informed by the selling dealer or private owner the the bike is a 1HD Grey Import.
    My Tri Glide is naturally out of warranty and I really don't give a flying fuck if it is a 1HD or 5HD, it's still a Harley Davidson. The 1 or the 5 doesn't make it an inferior product but as the world is today, everyones bottom line seems to be πŸ’° money. I am happy to carry work and maintenance myself, I purchased the trike to be happy and ride. I can't work out why dealers have to carry on like spoilt fuckin school kids about servicing the 1HD or selling parts etc, they really need to get over themselves and support the HD Brand.
    I can't work out if they're on a power trip, primadonnas or just misery arses. At the end of the day it is a HD product, irrespective of where it comes from.
    Just my 2 cents
    Keep your fluids up 🍻 guys in this warm weather
    Cheer πŸ‘πŸ»πŸ»
    Auldy 

    The reason for the "ban" on working with imports is really a further effort by the motor company, who now owns the importation and distribution of HD in Aust rights, to discourage a dilution of the Australian prices of used bikes and encourage the purchase of used bikes. Around 2012 ish any dealer in USA was prohibited , at the threat of loss of franchise, to even sell parts and accessories to other countries outside of USA. This was done to protect the livelihood/ profit of local dealers in say Australia who had  substantial capital invested in a franchise. The factory imposed the same pressure to stop the direct selling of a new bike being shipped directly to Aus. Again protecting the local market. They then further doubled down by banning the dealer in Aust from offering either tech or mechanical support to those private import bikes.  
    Yamaha were exactly the same with private import jetskis.....my late best mate used to bring 6 in at a time brand new in the boxes, the local yamaha shop couldn't even pre deliver them for him. They were from memory 5/6k cheaper landed here in Aust than a local new one.   
  • Retroman
    Retroman
    2 years ago
    9 year old thread folks !
    Yes the definite "bile" of the time from (some of !) the Aussie franchised HD dealers will have subsided by now.
    Very few bikes now arrive as grey imports , the exchange rate for the last few years the biggest reason by far.
    It's now a far less attractive financial proposition than it once was. Probably NOT worth it truth be told.
    To add to that , Frasers have withdrawn from WA over 2 years ago now and there are "new guys" on the block.
    My own current Harley was/is a IHD CVO Springer from Central Texas and I have had it 10 years.
    It came as a real minter at the time, 6,300 miles (10,000 K's) one owner who had other Harleys in his heated garage.
    Whereas some of the "bulk buys" by large importers at US auctions that were wholesaled to Perth WA were real dogs.
    I worked on enough of them at the time to clearly see the difference between a "private buy of one bike" and the 
    "bulk purchase" by bigger importers.
  • OlChesnut
    OlChesnut
    2 years ago
    Quoting Auldy on 25 Dec 2021 11:13 AMedited: 25 Dec 2021 11:42 AM

    Hi All

    I have had numerous bikes over the years and the last Harley I had was a 2014 5HD Street Glide. I have had other bikes since this and recently purchased a 2014 1HD Tri Glide Ultra on a private sale at a reasonable price.
    I already knew going into the purchase it was Grey Important that is currently complied and registered in NSW.
    I would expect any person purchasing a 1HD model to be informed by the selling dealer or private owner the the bike is a 1HD Grey Import.
    My Tri Glide is naturally out of warranty and I really don't give a flying fuck if it is a 1HD or 5HD, it's still a Harley Davidson. The 1 or the 5 doesn't make it an inferior product but as the world is today, everyones bottom line seems to be πŸ’° money. I am happy to carry work and maintenance myself, I purchased the trike to be happy and ride. I can't work out why dealers have to carry on like spoilt fuckin school kids about servicing the 1HD or selling parts etc, they really need to get over themselves and support the HD Brand.
    I can't work out if they're on a power trip, primadonnas or just misery arses. At the end of the day it is a HD product, irrespective of where it comes from.
    Just my 2 cents
    Keep your fluids up 🍻 guys in this warm weather
    Cheer πŸ‘πŸ»πŸ»
    Auldy 

    Quoting paulybronco on 25 Dec 2021 10:50 PM

    The reason for the "ban" on working with imports is really a further effort by the motor company, who now owns the importation and distribution of HD in Aust rights, to discourage a dilution of the Australian prices of used bikes and encourage the purchase of used bikes. Around 2012 ish any dealer in USA was prohibited , at the threat of loss of franchise, to even sell parts and accessories to other countries outside of USA. This was done to protect the livelihood/ profit of local dealers in say Australia who had  substantial capital invested in a franchise. The factory imposed the same pressure to stop the direct selling of a new bike being shipped directly to Aus. Again protecting the local market. They then further doubled down by banning the dealer in Aust from offering either tech or mechanical support to those private import bikes.  

    Yamaha were exactly the same with private import jetskis.....my late best mate used to bring 6 in at a time brand new in the boxes, the local yamaha shop couldn't even pre deliver them for him. They were from memory 5/6k cheaper landed here in Aust than a local new one.   

    That's interesting, I wasn't aware they'd done that.  Just another good reason to avoid HD dealers if you ask me.  I haven't used them for years. I do my own servicing and if I need to buy parts, I'll buy used or non-OEM online if I can.
  • paulybronco
    paulybronco
    2 years ago
    Quoting Auldy on 25 Dec 2021 11:13 AMedited: 25 Dec 2021 11:42 AM

    Hi All

    I have had numerous bikes over the years and the last Harley I had was a 2014 5HD Street Glide. I have had other bikes since this and recently purchased a 2014 1HD Tri Glide Ultra on a private sale at a reasonable price.
    I already knew going into the purchase it was Grey Important that is currently complied and registered in NSW.
    I would expect any person purchasing a 1HD model to be informed by the selling dealer or private owner the the bike is a 1HD Grey Import.
    My Tri Glide is naturally out of warranty and I really don't give a flying fuck if it is a 1HD or 5HD, it's still a Harley Davidson. The 1 or the 5 doesn't make it an inferior product but as the world is today, everyones bottom line seems to be πŸ’° money. I am happy to carry work and maintenance myself, I purchased the trike to be happy and ride. I can't work out why dealers have to carry on like spoilt fuckin school kids about servicing the 1HD or selling parts etc, they really need to get over themselves and support the HD Brand.
    I can't work out if they're on a power trip, primadonnas or just misery arses. At the end of the day it is a HD product, irrespective of where it comes from.
    Just my 2 cents
    Keep your fluids up 🍻 guys in this warm weather
    Cheer πŸ‘πŸ»πŸ»
    Auldy 

    Quoting paulybronco on 25 Dec 2021 10:50 PM

    The reason for the "ban" on working with imports is really a further effort by the motor company, who now owns the importation and distribution of HD in Aust rights, to discourage a dilution of the Australian prices of used bikes and encourage the purchase of used bikes. Around 2012 ish any dealer in USA was prohibited , at the threat of loss of franchise, to even sell parts and accessories to other countries outside of USA. This was done to protect the livelihood/ profit of local dealers in say Australia who had  substantial capital invested in a franchise. The factory imposed the same pressure to stop the direct selling of a new bike being shipped directly to Aus. Again protecting the local market. They then further doubled down by banning the dealer in Aust from offering either tech or mechanical support to those private import bikes.  

    Yamaha were exactly the same with private import jetskis.....my late best mate used to bring 6 in at a time brand new in the boxes, the local yamaha shop couldn't even pre deliver them for him. They were from memory 5/6k cheaper landed here in Aust than a local new one.   

    Quoting OlChesnut on 25 Dec 2021 11:09 PM

    That's interesting, I wasn't aware they'd done that.  Just another good reason to avoid HD dealers if you ask me.  I haven't used them for years. I do my own servicing and if I need to buy parts, I'll buy used or non-OEM online if I can.

    Freedom of choice allows you to vote with your feet and not patronise a dealer if you so choose. If you/anyone decides to buy a new bike in the future they have to get it from a dealer so lets hope enough people continue to use a dealer for service/parts etc because if they dont it will become a untenable business model and they could potentially close the doors or worse still change over to a factory direct "no deals" model introduced by Mercedes and now Honda cars in Australia. The motorcycle industry is slowly being taken over by a group called Motor Cycle Holdings in Australia, they own something like 47 different dealerships around Aust. The Company represents a diverse portfolio of brands, selling all of the top 10 selling motorcycle brands in Australia including several HD dealerships.
    Lastly HD don't take very kindly to ANY form of either criticism or scrutiny of their products ......just ask Col from Geelong HD...
     
  • paulybronco
    paulybronco
    2 years ago
    Just on the topic of dealer ethics or in this case lack thereof...Holden GMSV, the official distributer of the new Corvette in Australia have been caught out in some dealerships charging up to $20k for their dealer delivery charges. The recommended factory allocated time to predelivery the car is 2hrs. Thats the time to check oils, plates on run a spanner over wheel nuts etc. Seems that with limited stock and a book full of orders we will do what ever we want to you, well just because we can!

    Now Suzuki dealers also find themselves at odds with the factory over the the Jimney.....again due to deposits outstripping supply some dealers have been advertising new vehicles way above msrp. Suzuki hasn't been happy with that so the dealers are now letting staff drive a new one home putting a few klm on it then popping it into the used car lot.....now you can sell it to the highest bidder at any price you can get.
  • steelo
    steelo
    2 years ago
    You’re a well Meaning simple man pb. πŸ˜€ 
    I’m constantly amazed at the things that amaze you. 
  • paulybronco
    paulybronco
    2 years ago
    Quoting steelo on 01 Jan 2022 11:34 PM

    You’re a well Meaning simple man pb. πŸ˜€ 

    I’m constantly amazed at the things that amaze you. 

    Sounds amazing Steelo....πŸ€”
  • Choco
    Choco
    2 years ago
    My Heritage is a 1HD. Does it matter to me not in the slightest way I love my bike I mean it's still a Harley. I bought my bike from a Harley Davidson dealership in Queensland and the salesman told me it was a 1HD bike before I paid for it. Do I worry about getting parts and accessories for it no trouble so far and do I worry about resale value no because I bought the bike to ride it now and not to sit at home and worry about resale value years down the track. The way I look at it if you find a bike you want buy it no matter what number is on the frame and if a dealership doesn't want to work on the bike because of the vin plenty of independent shops will and the dealership ends up losing customers. Photo of my bike it's a 1HD and still a Harley. 
  • UltraPete
    UltraPete
    2 years ago
    Interesting thread, I almost got up to check the VIN on my Ultra, then quickly realised I don't give a toss about a number on the frame or Stealership servicing. 
    Still a great read. 
  • Wideglider
    Wideglider
    2 years ago
    Quoting UltraPete on 02 Jan 2022 07:38 AM

    Interesting thread, I almost got up to check the VIN on my Ultra, then quickly realised I don't give a toss about a number on the frame or Stealership servicing. 
    Still a great read. 

    Have a '96 WG with a 1HD VIN - never had an issue with dealer servicing or parts acquisition. 

  • John.R
    John.R
    2 years ago
    "Have a '96 WG with a 1HD VIN - never had an issue with dealer servicing or parts acquisition. "

    You'll find (nearly) every Evo here is a 1HD. The 5HD thing domestically didnt kick off till Twin Cams.
  • Wideglider
    Wideglider
    2 years ago
    Quoting John.R on 02 Jan 2022 11:49 AM

    "Have a '96 WG with a 1HD VIN - never had an issue with dealer servicing or parts acquisition. "

    You'll find (nearly) every Evo here is a 1HD. The 5HD thing domestically didnt kick off till Twin Cams.

    Fair enough, all the perceived drama happened a little later then.
    Mine originally had a mph speedo.
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