A few weeks back I went out to buy a auto primary chain adjuster. Got a price from the states at around $130 delivered. Went to dealer "A" & was quoted $430.00 which was rediculous as there couldn't be that much difference between the states & Aus. Then I went to dealer "B" & was quoted $150 delivered to my place. I then rang dealer "A" to check part numbers & dealer "A" told me what it was. It turned out that it was the earlier part number . I said to dealer "A" that the part had been superseded & asked for a price on the later number. Dealer "A" said they would not quote me on the new part number until they sold the old stock. I then bought the tensioner from dealer "B".
The moral to the story is be very very careful & do your homework before parting with your hard earned.
Boxa, I had a similar experience a few years ago with dealer and a company car. The quoted time for the service was 2 hours, and so I allowed that it would be 3 hours. Told the boss, he said to wait for the car. So I got out the laptop, sat in the customer lounge and worked from there for the day . No big deal as my actual location , as long as I had net access, was not critical.
Anyway, I got to watch the car being serviced. The whole job was done by an apprentice ( if he held any qualification at all!), the only time a (probably) qualified mechanic touched the car was the guy that put the car on the hoist. With the chit chat, stuffing around, time away to get parts and oil, plus a trip to REPCO (wtf?) for a drain plug gasket, I got the car back 4hours later, and was charged for 4 hours work at a qualified mechanics rate. No one but the apprentice went near the car the whole time it was in the bay. It wasnt my money so I said ok and went to check the car before signing for it ( company policy, and the dealer guys knew of it) . Ok, bonus dirty rags in the passenger foot well, oily plastic seat covers still on the seats, no oil in the engine and air filter cover unclipped. I told the guy behind the counter of what I found, wouldn't sign for the car and caused a stink about an unsupervised apprentice doing the job.
Enough noise ( I had fun, I pretended to crack and blow up) and the service manager appears, and then the dealer principal ( top boss). I rang my boss and let him know what was going on. End result, I drove an LTD for two days, received a serviced car that had been detailed and we NEVER used that dealer again. On a recommendation we started using a guy just down the road from where Blacktown HD is now, and got great service, a loan car each time and fair pricing. And the cars always felt like they had been serviced. All the little squeaks and groans were gone, the steering felt tight etc . Basically they would go and give every bolt a check tighten on the chassis. Funny how that made such a difference and made it fell like you got what you paid for.