starter motor croaked lucky it started to get me home its on 07 softail fxt 103 ci thought it would last longer than it has.
Have to get the sucker out and see whats wrong with it mite have to buy one on fleebay if i cant repair it.
Done the basic tests m8 to see if its the actual starter?
lead from battery to terminal on starter?
stater works but doesnt engage ring gear all cable ok it will turn over if you hold the starter button.in untill it engages .
I had a similar problem, bad news is my memory is nearly non excistent, good news is i removed the primary cover and checked it out, from what i can remember there is a nut that holds the starters cog in place and another bit that holds the nut in place, ( was like a locking device ) . the problem with mine was the nut locking device thingy had decided to bend which let the nut to unscrew which loosened the cog on the starter shaft, end result was, when i tried to start the bike the cog on the starter shaft didnt engage with the cog on the primary shaft which meant the motor didnt turn over, hope that helps.
PS. my bike is alot older than your's so dont know if it all works in the same way.
Had starter motor apart appears to have a buggerd starter shaft clutch orderd parts and also a heavier duty starter motor and keep the stock one for a back up.